We know how frustrating it is when you spend hours diagnosing a fault only to have your customer offer up a vital peice of information only after the car is repaired. Valuable information that could have saved you alot of time.
This often comes down to asking the right questions when the vehicle is dropped off aswell as recording that information so that your technician has a clear line of sight into the symptoms reported by the customer.
In order to ensure that we can all strive to diagnose a fault in the shortest possible time frame with all of the information available, we have put together this Diagnostic Worksheet.
Simply click the button below to download the PDF
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